Moviepass customers say they were charged for cards they. Also their idea of a small fee is 56 dollars a movie. Per an email to members, recent moviepass subscribers can expect a 23 week delay before they receive their card in the mail. The end could be near for theater subscription service moviepass. Dear moviepass subscribers, over the past several months, moviepass worked hard to relaunch its groundbreaking subscription service and recapitalize. I tried this and, at the very least, it changed the card status from processing to the actual number. The moviepass card itself is actually a credit carda mastercard, to be precise. So far this year, ive seen 58 movies in the theater.
At this point, we are unable to predict if or when the. Sounds like theyre on life support in the critical condition wing, said. It remains to be seen how the new pricing will affect the companys situation. Coupled with the growing number of cinemas that accept the card. Once you receive your moviepass card, you may begin using the service.
Moviepass subscribers drop over 90%, from 3 million to 225,000. What moviepasss problems mean for subscribers cnbc. Instead the media focused on whether moviepass was tracking their. Moviepass officially shut down on saturday, september 14th, ending the.
Citing an unprecedented volume of traffic,the moviepass team currently expects production on new cards to take a little longer, stating. Many issues with the card could be resolved if the company switched to a mobileonly model, which would allow users to check into theaters using. Many issues with the card could be resolved if the company switched to a mobileonly model, which would allow users to check into theaters using the moviepass app instead of a physical card. Yesterday it surfaced that moviepass ceo mitch lowe said during a. Moviepass ceo mitch lowe told the hollywood reporter that they havent decided when the. A situation brewing in movie theaters that hinges on card network rules could have broad implications for the entertainment industry. This moviepass hack is essential knowledge for anyone who. Subscribers will not be charged during the service interruption. Meanwhile, moviepass has experimented with a range of subscription schemes in the past year. Logged on but no prompt is there to enter the card numbers. Cassie langdon holds her moviepass card outside amc.
My first attempt to see a movie failed after following the directions list here saying something about my account not being in the right state or something. I received my card yesterday with instructions to go into the app and activate it. Just checked my moviepass app android device and it says for the moviepass card card processing. Customer service is also available through their website. Subscribers will not need to request a refund or contact moviepass customer service to receive a refund. The subscription service allows users to see one movie a day at a theater for a single monthly cost.
Moviepass cant answer important location tracking questions. The service isnt new, but its become popular among a. The patent, covers booking a ticket, making sure the card has the right. The card allows moviepass to work in every theater in the u. Moviepass is an appbased subscription service rekindling americas love affair with going to the movies. Received card, app says card processing in the moviepass. How card network rules help moviepass disrupt the theater. Moviepass announces new annual plan, costs nearly as much. Click the theaters tab from the left menu for a list of theaters. I have a problem with moviepass moviepass problems last 24 hours thanks for submitting a report.
Moviepass is a subscription based movie ticketing system. Moviepass makes their service less awesome geekdad. Went to my profile and where moviepass card is it says processing. These are the two key ingredients for using moviepass. Access to my facebook account, and presumably all the information therein. As of august 2017, moviepass has changed back to being awesome. The moviepass app does require locationtracking to be enabled. This probably doesnt mean anything just like the card shipped didnt, but i was just curious to see if anyone else had theirs switch to this. Unlimited movies with moviepass a challenge for theaters. So far, i havent been able to find a theater that doesnt support the service. The setup sounds a lot like the postride tracking uber added and then pulled. Moviepass, the subscription movie ticketing service, just launched its cheapest plan yet.
Moviepass is apparently having some serious customer. This authorizes the ticket price amount on a special. Using the moviepass mobile app, users checkedin at a supported cinema, and selected a film and showtime occurring within the next 30 minutes. It said card shipped yesterday but just changed sometime today. Moviepass is an appandcardbased service that offers members the opportunity to see any movie a maximum of one per day each month in participating theaters for a. Cassie langdon holds her moviepass card outside amc indianapolis 17 theatre, tuesday, jan. After linking your moviepass card to the moviepass app, you can use the. In a followup tweet, the company acknowledged that the bug wasnt because of its cardprocessor partners and this is not the only major issue moviepass has faced this week. There was lowe boasting about moviepass location tracking, then. Every time you purchase a ticket online using your sinemia plan there are transaction fees imposed by the payment processors. Our app is back up, we appreciate your patience while we solved this issue. The first part is a free app in which the user selects the theater, film, and showtime they want to attend.
Moviepass defends abrupt subscription cancellations over. Moviepass at this writing, moviepass offers two plans. Moviepass will bill upon subscription to the service and then will bill based on the date you receive your card pursuant to the terms of your subscription, unless either party seeks to terminate. But what if i told you that deal could be even sweeter. Even assuming moviepass eventually gets a gross margins up to a number like 18% that is a really skinny gross margin. With moviepass, langdon said shes taking more chances on smaller releases instead of sticking. Choose any theater with the icon signaling it has the eticketing option. Moviepass app temporarily down while theater loyalty programs. Subscribers to moviepass were issued a branded prepaid debit card.
Moviepass may impose a processing fee charged for initiating a subscription. I click on movie card in the menu and it simply gives me the text. Click edit in the top right to change the zip code. Moviepass has other costs associated with its service that will be part of cogs that wil reduce gross margins too, like the cost of the debit card transaction etc. On twitter, the company responded to user questions saying the process will take. Sinemia announced this morning the return of its physical debit card for inperson movie ticket sales, by popular customer demand. Moviepass cards shipping on time now, says ceo consumer. The optimist may say wow, they just improved the deal. At the theater, the card will work on the same credit card machine and processor as visa, mastercard and discover, so moviepass expects theaters to treat it as just another card. Moviepass will be providing subscribers with appropriate refunds for their period of service already paid for. It would be way easy for them to set up a filter to see if anyone was using the moviepass card 1530 times per month, see if it was always at an amc theater, see if it was watching the same movies again and again it would kinda have to be for that.
Went on their live chat and havent gotten a response. Moviepass clarifies how it does, and does not, track user location. Moviepass launches allyoucanwatch movie theater service. Its a great deal for you, even if you see just one or two movies a month. Went to the theater was going near there anyway, and attempt to check in for a movie a pop notification says my account is in incorrect status to make reservations.